Updates regarding COVID-19

Dear Pet Parents,

The health and well-being of your pet, family, and our team members are top priority. As the situation around the coronavirus (COVID-19) continues to evolve, we want to assure you we plan to remain open during our regular business hours.

We are closely monitoring the guidance from the Centers for Disease Control (CDC) and local authorities regarding the spread of the virus to ensure we are taking the appropriate precautions and actions to keep patients, clients, and employees healthy and safe during this time.

During this time, we will be changing to curbside service. We are taking this precaution to eliminate constant contact of door handles, countertops, pens, and to aid in social distancing. By taking these safety measures, it is our goal to be able to remain open to serve the needs of our community’s pets.

Curbside Service

Appointments, pick-ups, drop-offs, medication and food refills will be handled curbside:

  1. Please bring dogs on a leash and cats in a carrier
  2. Upon your arrival at the clinic, remain in your vehicle and call us to check-in
  3. A team member will discuss all your needs and concerns by phone during check-in
  4. A team member will meet you in the parking lot and individually bring your pet(s) in for evaluation and care

You may choose to wait in your vehicle during your pet's examination or return at a later scheduled pick up time. We are only allowing staff members inside the practice at this time.

Payment

You may pay for services and products over the phone by credit/debit card. For other payment methods, please ask a team member for assistance.

Additional Measures we are Asking Clients to Follow:

Pets and the Coronavirus

The CDC and The American Veterinary Medical Association (AVMA) also have comprehensive websites with up-to-date information about COVID-19 and your pet(s). Additional information about the Coronavirus and your pets’ health are available at the following online resources:

CDC Frequently Asked Questions

AVMA - COVID-19: FAQs FOR PET OWNERS

AVMA - What veterinarians need to know

We value your partnership in your pet’s healthcare and appreciate your patience, understanding, and continued support. If you have any questions, please do not hesitate to contact us.