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Frequently Asked Questions
Click on one of the links below to get common questions answered.
General
Is there someone watching my dog 24/7?
What is a veterinary resort?
Why don't I see my dog on the webcams?
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Dog Boarding
What are your boarding check-in and check-out times?
Do you charge extra to give medications?
Why weren't you able to get a fecal while my dog was boarding?
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Veterinary
Why do you require a doctor exam if my dog is just receiving a vaccine?
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Cat Boarding
Are you a cat resort?
Are the cats supervised overnight?
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Grooming
Do I have to make reservations for a bath?
What products do you use for bathing?
Can I bring my own products for bathing?
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Daycare
What are the benefits of dog daycare?
What is the minimum age for dog daycare?
Are there ever any mean dogs in the yards?
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Reservations / Check-In and Check-Out
When can I check in for boarding or daycare?
Do I need to make reservations for daycare and boarding? How far in advance?
How long does it take to check in my dog?
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