Your boarding stay starts whenever you arrive, and you can pickup at any time, 24 hours a day. Your personal 24-hour day starts when you check in – we have no set check-in or check-out times.
Please bring all medications and supplements in their original, labeled containers. We will gladly administer any medications and/or supplements for $5 per day.
We must be 100% certain that a sample is from your dog in order to submit it for testing. Our staff are constantly cleaning, and if we do not observe the exact moment when guests relieve themselves, we cannot submit the samples.
Yes! Daycare play time is included with boarding at no additional cost.
All of our canine guests enjoy the play yards, whether it’s one-on-one with our handlers, or in a group setting. Unless a medical condition or temperament limits their activities.
All Playtime Cycle dogs enjoy personal attention and activity throughout the day as part of a unique experience that we design specifically for you. Every 2-3 hours, they will walk or play one-on-one with a handler, or if temperament allows, create groups of 1, 2, or 3 dogs who can play together safely under direct supervision, if possible. However, there is never a guarantee that we can make this happen routinely.
Most of our canine guests spend up to 12 hours daily in the play yards. Our Playtime Cycle guests will go for walks or enjoy individual playtime every 2-3 hours.
For the most up-to-date pricing, please check the Dog Boarding page at the location nearest you!
We will accommodate special requests whenever possible. Please call us to discuss your dog or cat’s needs.
At your request, your dogs can share a room. We will feed them separately in order to monitor each dog’s consumption, and they can be together at all other times.
We monitor all of guest’s food consumption and weight. Some dogs eat less while they are away from home, even when they are active in the play yards. We will contact you if we have concerns about your dog’s appetite.
Safe Care guests are under the direct care and supervision of the medical staff for their entire stay with us, and they occupy the limited space which is available to separate them from our other guests. The medical staff are solely responsible for these animals and our they oversees these guests entire stay.
Dogs have access to water at all times. For some dogs, drinking water upon arriving at home is a normal behavioral pattern. Also, some dogs drink normally in their bedrooms but can be shy about drinking in the play yards.
You can make a reservation by calling the concierge at our resort. You can review all of our boarding requirements on our website, and you can fill out all of the required forms online as well. You can bring your own food, toys, treats and bedding
Your dog will be fed according to your instructions only. Please be sure to bring enough food and treats to last for the entire stay.
We can accommodate all guests of all ages. If your puppy is not yet fully vaccinated, he or she can board under our veterinarian-supervised Safe Care program.
You may bring bottled water for your dog’s bedroom supply.
A physical examination by a veterinarian is required by law to establish a doctor-patient relationship prior to the administration of vaccines or prescription medications.
Yes! Dr. Boyd’s offers the latest feline accommodations, and our feline guests can also enjoy a tree house space in which they take turns climbing, scratching, perching and stretching their legs. Visit us for a tour!
Dogs must be fully vaccinated (and evaluated for social compatibility) in order to participate in the play yards. Dogs that are not yet fully vaccinated are invited to stay under our veterinarian-supervised Safecare program.
New COVID Protocols
Beginning immediately, we are now allowing families to come into our lobby
directly without calling from the parking lot. For everyone’s continued
safety, please keep social distance from one another while in our lobby.
Boarding/Daycare/Bathing/Grooming Drop Offs:
Please come into the lobby and check in at the front desk with a Concierge.
Veterinary Hospital Visits:
Please come into the lobby and check in at the front desk with a Concierge,
then wait either outside or in the lobby. Depending on the reason for the
visit, our staff will advise you on your next steps.